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FAQ View our most frequently asked questions regarding our products and services.

Frequently Asked Questions

Web Design
How much does a website cost?

This can vary depending on how big the project is, and what features and functionality is included with the website. Once we know exactly what the client is wanting, we can give a rough estimate on the cost based on our hourly rate.

Do I need to organise my own domain name and web hosting?

No, we can provide you with hosting on Australian based servers and we can also take care of registering your domain name.

If you prefer to use your own services outside of JC Web Design, you can. However, free services such as CMS updates, security checks and automated backups will not be included if your web design project is not packaged with one of our selected hosting plans.

What is a Content Management System (CMS)?

A Content Management System is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills.

A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required. All you need is a compatible web browser and an internet connection.

Do you provide training in how to add content to a website (using a CMS)?

After the web project is complete, a help document is given on how to use the CMS.

If extra hands on training is required, this will be charged at an additional cost.

Will my website work on mobile devices?

Yes it will.

All the websites we design work on all different screen resolutions. We can design and develop your site using a responsive design so that the site is optimised for any device.

Does JC Web Design outsource their work?

No. All our work is done in-house.

Because all design and coding aspects are done by JC Web Design, it eliminates any double handling and speeds up the build process. This also makes any future updates or tweaks to your website quick and easy.

Web Hosting
What is web hosting?

Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data centre that is configured to run your website and optional email.

Where are the web servers hosted?

These are hosted within Australia (Melbourne/Sydney Data Centres), which means you and your local customers receive fast load times to your website.

Domain Names
What is a domain name?

A domain name is your address on the internet. For example yourcompany.com.au

SSL Certificates
What is an ssl certificate?

SSL (Secure Sockets Layer) certificates are an integral part of website security.

When you visit a website with SSL the site’s SSL certificate enables you to encrypt the data you send, such as credit card information, names or addresses so it can’t be accessed by hackers.

Signage Sites
What is a signage site?

Our signage site is a website which displays custom data to inform or advertise information to your customers. This is useful in schools, shops, sporting clubs, etc - the possibilities are endless.

How much does a signage site cost?

The signage site has a one-time site license fee of $2000 which includes 1 signage template (signage layout) and 3 screen locations (filtering data dependent on screen location) configured for that major version release.

If extra screens locations are required to be configured, an additional $250 per screen is charged. However, If the same content is going to be used on all screens, an unlimited amount of screens can be used.

If additional signage templates are required, an additional $750 per template is charged.

Small updates to the signage screen are free, however major updates to the signage site application will require a new site license.

How does the signage site work?

The signage site works like a website. If a client requires and website and signage system, there is tight integration between the two applications, so that there is no double handling of data.

For example, a digital signage system would have a separate application to manage digital signage systems and the website would use another system. This causes a lot of issues due to double handling of data as you would need to publish one piece of data to one system, and then the same information through to another system. By integrating the signage site system into the clients website, entering data only needs to be done once making for a more effiecient and manageble system.

What equipment is needed to run the signage site?

Any computer that can run a fairly recent internet browser and an internet connection is required to process the signage system.

A screen with a resolution of 1080p resolution or higher is suggested for the output.

We do not sell computers or screens but can suggest some units which would be perfect for the job. We also do not install or configure this equipment.